Introduction

We take the privacy of our users very seriously. This privacy policy (the "Policy") explains how we collect, use, and disclose your personal information when you use our Pranam KisanWebsite (the “Web”) or Mobile Application (the "App"). By using the App, you agree to the terms of this Policy.

Information We Collect

When you use the Web or App, we may collect the following types of information:

This includes information that can be used to identify you, such as your name, email address, and phone number.

We may collect information about your location when you use the Website or App.

We may collect information about the device you are using to access the App or Web, such as the device's unique ID, model, and operating system.

We may collect information about how you use the Website or App, such as the pages you visit and the features you use.

How We Use Your Information

We use the information we collect to provide, maintain, and improve the Web and App Specifically, we may use your information to:

  • Create and manage your user account
  • Provide you with access to the App and its features
  • Send you notifications and updates about the Website and App
  • Respond to your questions and requests for support
  • Analyze and improve the Web and App
  • Comply with legal obligations

How We Share Your Information

We may share your information with third parties in the following circumstances:

We will share your information with third parties when you have given us your explicit consent to do so.

We may share your information with third-party service providers to perform certain functions on our behalf. These service providers are contractually obligated to use your information only as necessary to provide the services to us.

We may disclose your information to third parties if we believe that it is necessary to comply with a legal obligation, to protect the rights or safety of our users, or to enforce this Policy.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with the App or Web. We may also retain your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no security measures can be 100% effective and we cannot guarantee the security of your information.

Children's Privacy

The Website and App are intended to use for any age group.Children also can use the website or application.

Agri-Tourism Offering

Farmers may use the Website or App or both to offer Agri-tourism experiences to consumers, such as farm tours, crop picking, farm stays and other activities. In order to participate in these experiences, consumers may be required to provide personal information such as name, email, and phone number to the farmers. We will not share this information with any third party unless it's necessary for the provision of the experience or as required by law.

Photos and Videos

Farmers may take photos or videos of consumers participating in Agri-tourism experiences and use them for promotional purposes. By participating in an Agri-tourism experience, you consent to having your photo or video taken and used in this manner. If you do not want to be photographed or recorded, please inform the farmer before the start of the experience.

Feedback and Reviews

Consumers may be given the opportunity to provide feedback or reviews of their Agri-tourism experience through the Website or App or Both. By providing feedback or a review, you consent to having your comments and ratings posted on the Website or App or Both and used for promotional purposes.

Third-Party Services

Some Agri-tourism experiences may be provided in conjunction with third-party service providers, such as event organizers, transportation companies or catering services. These third-party service providers may collect personal information from you in order to provide their services. We recommend that you review the privacy policies of these third-party service providers before participating in an Agri-tourism experience.

Online Transactions

The Website and App allows users to purchase products and services through online transactions. Personal information such as name, email, shipping address, and payment details are collected during the transaction process. This information is used for the purpose of completing the transaction and is not shared with any third party except for the payment gateway provider.

Product Offering

The Website and App allows farmers to offer products for sale, including but not limited to fresh produce, artisanal goods, and farm-related products. Personal information such as name, email and shipping address are collected when a user purchases a product. This information is used for the purpose of completing the transaction and delivering the product.

Subscription Charges

The Website and App may offer subscription-based services, such as access to exclusive content or features. Personal information such as name, email and payment details are collected when a user subscribes to a service. This information is used for the purpose of billing and providing the subscribed service.

Payment Security

We take the security of payment information very seriously and use industry-standard encryption and security measures to protect your personal information. However, we cannot guarantee the security of your information and will not be liable for any unauthorized access to your payment information.

Data Access

We will provide you with access to your personal information upon request. You may also request that we correct any inaccuracies in your personal information. If you wish to access or correct your personal information, please contact us with specific subject line at info@pranamkisan.com

Changes to This Policy

We may update this Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by revising the date at the top of this Policy and, if the changes are significant, we may provide you with more prominent notice.

Contact Us

If you have any questions about this Policy or our privacy practices, please contact us with specific subject line at info@pranamkisan.com